Automotive Identifix software—primarily known for its flagship platform, Direct-Hit®—is a cloud-based diagnostic and repair information database used by professional auto mechanics and repair shops. Owned by Solera Holdings, its defining feature is a crowdsourced archive of over 3 million technician-submitted, verified, and confirmed vehicle fixes. Instead of relying solely on factory manuals, mechanics use it to see what actually resolved specific symptoms or trouble codes on real-world vehicles.
Identifix is an industry-standard, cloud-based automotive diagnostic and repair database software. When purchased from a specialized independent distributor like Jabedul Dewan Trading L.L.C. (JDTCL), it is typically sold as part of an integrated, pre-configured software bundle tailored for professional technicians and workshops
What is Identifix Software?
Identifix is famous for its Direct-Hit database. It acts as a massive crowdsourced and OEM-backed knowledge base for mechanics. Key features include
Real-Fixes Database: Over 100 million confirmed, real-world vehicle fixes submitted by professional technicians.
- OEM Information: Factory wiring diagrams, component locations, service manuals, and technical service bulletins (TSBs).
- Diagnostic Troubleshooting: Step-by-step guidance that connects specific Diagnostic Trouble Codes (DTCs) and vehicle symptoms to the most probable solutions.
The Jabedul Dewan Trading Package
Jabedul Dewan Trading L.L.C. (JDTCL), a major automotive diagnostic tool and OEM software specialist based in Dubai, offers Identifix primarily in an all-in-one software bundle.
- The Bundle: This setup frequently combines Identifix alongside other heavyweights like ALLDATA, Mitchell 1, Autodata, and HaynesPro onto a unified system or master hard drive. This provides mechanics with a complete global data coverage network for American, European, and Asian vehicles.
- Free Technical Support: Because setting up multiple master automotive databases can involve complex remote server configurations, driver installations, or account activation, Jabedul Dewan Trading provides free remote installation and ongoing technical support. Their team usually configures the software using remote tools (like AnyDesk or TeamViewer) to ensure it runs correctly on your workshop PC or diagnostic tablet.
Where to Verify or Buy
You can browse their inventory, check software availability, or contact them directly via the official Jabedul Dewan Trading WhatsApp Channel, their JDTCL E-commerce Store, or their verified store merchant profile on Amazon.ae.
If you are looking to purchase, let me know:
- Would you like the contact details or store links to message their sales team?
- Are you looking to buy Identifix as a standalone product or as part of their all-in-one software bundle?
- What diagnostic hardware (e.g., Launch X431, laptop, or tablet) are you planning to install it on?
Core Features & Tools
- Experience-Based Diagnostics: Technicians can search by vehicle year, make, model, diagnostic trouble code (DTC), symptom, or even a specific sound to view real fixes shared by other industry professionals.
- OEM Repair Information: The database includes factory-direct original equipment manufacturer (OEM) service manuals, technical service bulletins (TSBs), and recall updates.
- Interactive Color Wiring Diagrams: Mechanics can trace complex electrical circuits across multiple pages and systems on a computer or mobile screen.
- Labor Guides & Maintenance Plans: Built-in estimators provide factory-recommended maintenance schedules and standard labor times to help accurate shop quoting.
Additional Ecosystem Solutions
Beyond diagnostics, the broader Identifix ecosystem offers tools to streamline entire repair businesses: []
- Identifix Shop Manager: An all-in-one shop management platform handling workflow logistics, customer appointment scheduling, digital vehicle inspections, repair orders, invoicing, and remote customer mobile payments.
- Direct-Help Hotline: A live technician-to-technician support hotline where mechanics can get 1-on-1 diagnostic assistance from ASE-certified L1 Master Technicians.
- Autodata Training: A library of hundreds of video-based automotive training modules built directly into the platform for technician skill development.
- Direct-Hit® DIY: A lower-cost, single-vehicle version tailored specifically for home mechanics, car enthusiasts, and restoration hobbyists.
Watch this video breakdown to understand how Identifix serves as an industry database for vehicle troubleshooting and diagnostic repair logic:
Are you researching this software to use as a professional mechanic, an auto shop owner, or for personal DIY car repair? Let me know so I can detail the specific pricing tiers or features relevant to your needs.




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